Returns & Exchanges
At the Olivia Rodrigo Official Store, we want you to love your purchase. If you are not completely satisfied, you may return or exchange eligible items within 30 days of the original delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing